How far in advance should I book?
Twelve weeks is our standard lead time. Eight is possible. Signature Events and Altai expeditions need six months minimum because of permit and vehicle scheduling.
What fitness level do I need?
Depends on the trip. Our tier system runs 1 to 4 from comfortable overland to remote expedition. Every tour shows its tier. See /trip-levels for what each tier means on the ground.
Is travel insurance required?
Yes, for every booking. Minimum 200,000 USD medical plus helicopter evacuation. We recommend IMG, World Nomads, or Global Rescue. See /travel-insurance for details.
Can you handle dietary restrictions?
Yes. Vegetarian, vegan, halal, kosher, gluten-free all supported in remote regions if briefed in advance. Our guide team plans meals around your needs, not the other way around.
Do I need a visa?
More than 60 countries are visa-free for 30 days. For longer or for visa-required countries, we provide the invitation letter free of charge with every booking. Full guide at /how-to-get-to-mongolia.
When is the best time to come?
Late May to early October for the main season. The Gobi is best in spring and autumn. The Altai is best July to September. Winter trips are possible for experienced travellers in the Khentii.
What is your maximum group size?
Max 8 on expeditions, max 12 on tours, max 20 on Signature Events. We never oversell. Private groups can be booked below these caps at any time.
What is the cancellation policy?
Full refund of deposit up to 180 days before travel. 50% transferable 30 to 180 days. Non-refundable within 30 days of travel. See /terms for the full terms.